Assessment Centre / HEI Satisfaction Survey

Assessment Centre / HEI Satisfaction Survey




Please take a moment to answer our quick survey.



Contact Name:*

Assessment Centre / HEI:*

E mail:*

Please rate your overall satisfaction with Barry Bennett on a scale of 1 to 5 (with 1 being fully satisfied and 5 being highly dissatisfied)



PART 1: Your experience

How would you rate our communication with you on a scale of 1 to 5 (with 1 being fully satisfied and 5 being highly dissatisfied)?



How would you rate our responsiveness to your needs and requests on a scale of 1 to 5 (with 1 being fully satisfied and 5 being highly dissatisfied)?



How would you rate our range of technologies on a scale of 1 to 5 (with 1 being fully satisfied and 5 being highly dissatisfied)?



If you have attended one of our Spring Workshops please rate your experience on a scale of 1 to 4 (with 1 being fully satisfied and 4 being dissatisfied). If you haven't attended, please rate this question 0 - N/A.



PART 2: Student experience

How would you rate the quality of services and support that we provide to students on a scale of 1 to 5 (with 1 being fully satisfied and 5 being highly dissatisfied)?



How would you rate the range of assistive technology that we provide to students on a scale of 1 to 5 (with 1 being fully satisfied and 5 being highly dissatisfied)?



How would you rate the quality of training that we provide to students on a scale of 1 to 5 (with 1 being fully satisfied and 5 being highly dissatisfied)?



How would you rate our ability to tailor our services and support to students’ needs on a scale of 1 to 5 (with 1 being fully satisfied and 5 being highly dissatisfied)?



Given that training sessions are now limited to one or two hours maximum, do you feel that delivering the first training session at the time of delivery and installation would improve student engagement and take-up of training?



Testimonial/Comments:

Please could you briefly summarise:

  • What is your favourite thing is about working with Barry Bennett?
  • What is the most valuable part of our service for students?
  • What could we improve on?
  • Any other comments