Delivery Technician Southampton Area

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Location: Covering Southampton Area
Full time: Full time, 37 hours per week Monday - Friday
Salary: £21,115, plus benefits
Contract: Temporary 12-Month Contract

Barry Bennett are one of the largest suppliers of assistive technology to students in receipt of DSA (Disabled Students’ Allowance) in the UK. We provide installation, familiarisation, training and aftercare to students who have been recommended assistive technology and specialist ergonomic furniture, following an assessment of study needs. Our sister company, Bennett Workplace Solutions, also provides a one-stop service for organisations requiring workplace adjustments for their employees. This role will have a dual requirement to deliver and install equipment & aftercare, both for our DSA students and corporate clients.

This is an exciting opportunity to join our nationwide team of technicians in a varied and rewarding role. We are specifically looking for someone with a professional, friendly and approachable manner, in line with our core company values, with a willingness to learn new skills and integrate into our growing BB team.

Main Responsibilities

Reporting directly to our Training & Assessment Team Supervisors, you will deliver and install specialist equipment in the homes / workplaces of our clients, providing detailed familiarisation, supporting the individual to make best possible use of the recommended equipment
Expected to travel outside of the North West area to undertake customer appointments where necessary as part of the role
Providing professional communication with our customers on a daily basis, updating them on arrival times and any delays where necessary
Undertaking aftercare / repairs where necessary, using skills learned during onboarding to solve problems onsite
Collections and returns to head office via a designated local storage depot (locations outside of Bolton head office)
Willingness to travel as part of the role, at times may require working outside of the standard working hours for commutes
Occasional overnight stays to undertake ad-hoc work and attend training events as the company requires
Working in an organised and methodical manner, reporting any issues promptly to our scheduling teams and supervisors

Requirements:

Excellent communication skills both written and speaking
Strong customer facing skills
Patient, friendly and professional manner with customers
Proactive approach to resolving issues to customer satisfaction
Comfortable working under pressure
Able to deliver a high standard of communication with customers around usage of IT equipment and ergonomic furniture
Adaptable to each customers individual requirements
A good standard of general IT and problem solving skills

Further Information:

Laptop and mobile phone will be provided
You must be eligible to work in the UK
Candidates must have a full UK driving licence
This role will be subject to a satisfactory enhanced DBS check

Benefits to include:
We have a range of company benefits available including:

Competitive salary
Private healthcare
Birthday Leave *rules apply*
23 days holiday + bank holidays
Birthday gift
Discounted gym memberships
Organised company social events

To apply please send an up to date CV to [email protected]

Please Note - No Agencies

We are currently recruiting for a number of positions within our non-medical help team. Please click work for us for details.

As a Disability Confident Leader, Barry Bennett Ltd will undertake to interview an applicant with a disability who meets the minimum criteria for a job vacancy and will consider them on their abilities. If you wish to be regarded as disabled for this purpose, please indicate this on your application. Additionally, if you require information in accessible formats, please request this.

In addition to vacant positions, we welcome speculative approaches. If you are interested in a career at Barry Bennett Ltd, please submit your CV with a covering letter by post or email to the address below:

FAO: Scott Hunter
Barry Bennett Ltd
Bennett House
Viking Street
Bolton
BL3 2RR
[email protected]