Non-Medical Help Coordinator

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Location: Homebased
Hours: Full Time
Contract: Temporary (6 months) subject to review after this time.
Salary: £23,690

Barry Bennett are one of the largest companies offering specialist support to students in receipt of DSA (Disabled Students’ Allowance) throughout the UK. We provide a range of support specialised to everyone’s individual needs whilst studying at university.

The successful candidate will be responsible for coordinating the support for individual students with a range of disabilities, including specific learning difficulties, mobility difficulties, unseen disabilities, autism spectrum disorders and mental health conditions. You will work closely with the NMH Recruitment Officer making sure you have the pools of staff available to support your caseload of students. You will provide a daily emergency contact for students and support workers and be the named contact for a number of external services. You will work closely with other Support Coordinators and maintain a management information database to assist in tracking support and ensuring that students do not overspend their Disabled Student Allowances.

Main Responsibilities

To help ensure successful recruitment of non-medical personal helpers (NMH) and subsequent matching of NMH (support workers) with disabled students. To monitor the support provided and ensure a high standard is maintained.
To provide first line supervision to support workers providing them with support and guidance as required.
To be a point of contact for funding bodies should any queries arise with Support Worker timesheets.
To provide a responsive contact service for disabled students who have support workers. You will be required to answer general queries regarding support required and to also find short notice back-up support in case of illness etc.
To help co-ordinate on-going training for support workers and ensure all support workers meet the requirements set out by Disabled Students Allowances (DSA).
To support other NMH Coordinators and to maintain a management information database to ensure that students do not overspend their Disabled Student Allowances.
To be a named contact for external organisations, including assessment centres and universities, and be required to maintain accurate records of all contact with any organisations. This will include travel to universities across the country.
To represent the company at regional and national meetings regarding NMH and the DSA.
To represent the company at national conferences. To participate in and contribute to the Barry Bennett Spring Workshops, including delivering presentations where necessary.
Any other duties that may reasonably be required by the NMH Manager and NMH Team Supervisor, within the scope of the role.

Requirements:
The successful applicant will possess the following qualities

Be a clear and efficient communicator by email, phone and face to face
Experience working in higher education surroundings
Holds higher level qualification
Have excellent attention to detail
Hold solid relevant experience
Be proficient in Microsoft Office packages
Enjoy working as part of a team
Required to work from home and in our Bolton Office when required
Manage your own workload and entrusted to manage own time

Further Information

It is anticipated that this job description will change over time in accordance with the needs of the role. The role holder will be fully consulted on any proposed amendments.
Computer equipment will be supplied to enable you working from home, you will be required to have an internet connection.
Normal hours of work will be 35 per week, to be worked between the hours of 8.30am and 5.00pm Monday to Friday, by agreement with your Line Manager.
The appointment will, in an appropriate case, be subject to a probationary period of 6 months

Benefits to include:

Competitive salary
Private healthcare
Birthday gift
Birthday annual leave
23 days holiday +bank holidays
Organised company social events
Early finish on Fridays

To apply please send an up to date CV to [email protected]

Please Note - No Agencies

We are currently recruiting for a number of positions within our non-medical help team. Please click work for us for details.

As a Disability Confident Leader, Barry Bennett Ltd will undertake to interview an applicant with a disability who meets the minimum criteria for a job vacancy and will consider them on their abilities. If you wish to be regarded as disabled for this purpose, please indicate this on your application. Additionally, if you require information in accessible formats, please request this.

In addition to vacant positions, we welcome speculative approaches. If you are interested in a career at Barry Bennett Ltd, please submit your CV with a covering letter by post or email to the address below:

FAO: Kirsty Simm
Barry Bennett Ltd
Units 47 & 48, Waters Meeting Business Park
Britannia Way
Bolton
BL2 2HH
[email protected]