Technical support

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Technical support

Opening times:

08:30am - 5:30pm Monday - Thursday
08:30am - 5:00pm Friday

Contact us:

Freephone: 0800 089 6386
Standard:   01204 551 818
Email:          support@barrybennett.co.uk
Type talk:   18001 0800 089 06386
Help desk & technical support

Tech support contact form

If you need technical support with any of your DSA approved equipment, please click here to complete our simple form - a member of the team will then contact you to resolve your issues.

Frequently Asked Questions

A selection of common technical support questions and answers / videos to help you resolve minor issues with printers, software and chair adjustments.

Software downloads

We have provided all the information needed to download and activate your software from the portal

Click here to login to the portal
Windows 11 upgrades - Important Notice
We advise at this time NOT to upgrade to the latest version of Windows (11), this is due to the assistive software not being fully tested/updated by the software developers to work fully with this version. This may also affect any software that you have installed yourself for personal or course work use.

If you have any queries please contact us.

Remote desktop support
Go To Assist remote software. Our technician will guide you through the process of remotely connecting to your computer to enable us to diagnose your issues.

GoToAssist remote software - Download

Patches and downloads
Malwarebytes spyware removal - Download
PDF Reader – Download